The Transfer Timeline
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Step 1 — Same DayPayment ConfirmedOnce payment is received and escrow is funded, we verify the transaction and begin preparing the domain for transfer. You receive a confirmation email with your transaction ID and next steps.
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Step 2 — Within 24 HoursTransfer InitiatedWe unlock the domain, disable privacy protection if active, and provide the auth/EPP code. For registrar push transfers, we initiate the push to your account email. For auth code transfers, we send the code via secure email.
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Step 3 — 1 to 3 Business DaysRegistrar ProcessingYour registrar processes the incoming transfer. GoDaddy, Namecheap, and Google Domains typically complete within hours. Some registrars may take up to 5 days. We monitor the status and provide updates.
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Step 4 — Transfer CompleteOwnership UpdatedOnce the transfer is confirmed in your registrar account, full ownership is yours. WHOIS records update to reflect your information. We release escrow funds to complete the transaction. You receive a final confirmation email.
Transfer Methods
We support two transfer methods depending on the domain and registrar:
- Registrar Push: We push the domain directly to your account at the same registrar. Fastest method — often completes within hours. Requires you to have an active account at the receiving registrar.
- Auth Code Transfer: We provide the EPP/auth code for you to initiate the transfer at your preferred registrar. Takes 1–5 days depending on registrar policies. Standard for cross-registrar transfers.
What You Need to Prepare
Before we initiate the transfer, please ensure:
- You have an active account at your preferred registrar (GoDaddy, Namecheap, Cloudflare, Google Domains, etc.)
- Your registrar contact information is up to date and accessible
- If using auth code transfer: your domain is not locked, and 60 days have passed since initial registration or last transfer (ICANN policy)
- You respond promptly to transfer approval emails from your registrar (some require explicit acceptance)
Common Questions
How long does a typical transfer take?
Most transfers complete within 24–72 hours. Registrar push transfers are fastest (hours). Auth code transfers to a new registrar take 1–5 days due to ICANN's mandatory waiting periods and registrar processing times.
Will my website/email stop working during transfer?
DNS settings are preserved during transfer. If the domain was actively hosting a website or email, those services continue working uninterrupted as long as DNS records remain unchanged. We recommend noting existing DNS settings before transfer.
What if the transfer fails?
If a transfer fails due to a technical issue on our end (incorrect auth code, locked domain, etc.), we retry immediately at no cost. If the failure is due to registrar restrictions or buyer-side issues, we work with you to resolve it. See our Refund Policy for eligible refund scenarios.
Can I transfer to any registrar?
Yes. We support transfers to all ICANN-accredited registrars. Some country-code TLDs (ccTLDs) have specific transfer requirements — we disclose these upfront in the domain listing.
Do you provide post-transfer support?
Yes. After transfer completion, we remain available for DNS setup guidance, MX record configuration, SSL certificate questions, and general domain management advice. This support is included at no extra cost.
Need Help?
Contact us anytime during your transfer:
- Email: [email protected]
- Phone: +1 (888) 688-6850
- Include your transaction ID for fastest response